Privacy notice

Who we are

This website is provided by CRESCENT EVENTS LIMITED, company number 15816862, registered in England and Wales. Our registered office is 128 City Road, London, United Kingdom, EC1V 2NX. For questions about your personal information, contact info@crescenteventsuk.com.

Information you choose to send

Our enquiry links open WhatsApp, your email app or Instagram messages. The WhatsApp and email template asks for your name, venue and postcode, event date and time, guest count, event type and services required. You can edit the message before sending it. The website does not send the enquiry automatically or store it in a website form database.

How we use enquiry information

We use the details you provide to answer questions, prepare quotes, discuss your requirements and arrange agreed event services. Processing needed to provide a quote at your request or fulfil a booking is based on steps before entering a contract or performing that contract. Applicable legal obligations may also require us to keep business records.

Please avoid including unnecessary sensitive personal information in an initial enquiry. If you need to discuss allergies or accessibility requirements, contact us so we can discuss the relevant details.

Hosting and communication services

Cloudflare Pages hosts this website. Hosting infrastructure may process technical information, including IP addresses and request information, to deliver and protect the site. Enquiries you send are also processed through the email or messaging providers involved in delivering them.

WhatsApp and Instagram links take you to services operated by Meta. Their privacy notices apply to your use of those services. This website does not embed their feeds or send an enquiry to them until you choose to use the contact links and send a message.

Some service providers process information outside the UK. Their applicable privacy information explains their processing locations and transfer safeguards. For information about providers involved in your enquiry, contact us.

Cookies and tracking

We have not added advertising trackers, analytics scripts or embedded social feeds to this website. There is no website enquiry form. Our hosting provider may process technical data to operate and secure the site. External websites and apps reached through our links may use their own cookies or similar technologies.

Keeping your information

We retain enquiry and booking information only for as long as needed to deal with the enquiry, provide agreed services, resolve related issues and meet applicable legal requirements. The relevant period depends on the purpose and any record-keeping obligations. Contact us to ask about information relating to you.

Your rights

Depending on the circumstances, UK data protection law gives you rights to access your personal information, correct inaccurate information, request erasure or restriction, object to certain processing and request data portability. Where processing relies on consent, you can withdraw that consent. Some rights have exceptions, including where records must be kept to meet legal obligations.

Contact info@crescenteventsuk.com to make a request or raise a concern. You can also complain to the Information Commissioner’s Office.